> For the complete documentation index, see [llms.txt](https://docs.stylemixthemes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stylemixthemes.com/cost-calculator-builder/troubleshooting/submit-a-support-ticket.md).

# Submit a Support Ticket

{% embed url="<https://youtu.be/NY3gbqpC_S8?feature=shared>" %}

Our support team is always happy to answer any questions you have about setup and functionality!

To create a support ticket in the scope of the support period you can click the "Support" button on the Cost Calculator dashboard.

<figure><img src="https://834137925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTO7zmTA5-HpvK8JDA%2Fuploads%2FjE1Wa8Lz6ZEJab7pEFyn%2FCCBN%20support%20button.png?alt=media&amp;token=9ade5955-a85f-4aa6-995c-f6c07f2ecf20" alt=""><figcaption></figcaption></figure>

If you are not created a support account on our platform yet, go to the Cost Calculator > Contact us and click Create a Ticket button to submit a new ticket and create a support account quickly.

<figure><img src="https://834137925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTO7zmTA5-HpvK8JDA%2Fuploads%2Fvj0AKXgEorwi10KESe6L%2FCCBN%20support%20ticket.png?alt=media&amp;token=8a0ad3c8-ea1f-4fc0-a86c-e589e9dd202d" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If you've installed the free version of Cost Calculator Builder, or the support period expired, you can create a new topic on the [Plugin's page in the WordPress forum](https://wordpress.org/support/plugin/cost-calculator-builder/#new-topic-0).
{% endhint %}

We also love screenshots and links to pages where you are experiencing issues! After all, the more information you give us the faster we can diagnose the problem!


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.stylemixthemes.com/cost-calculator-builder/troubleshooting/submit-a-support-ticket.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
