# How to get Premium Support?

If you have purchased the premium templates, you can submit a support ticket to receive assistance.

{% hint style="info" %}
If you are using the free version of MasterStudy Templates, or the support period expired, you can create a new topic on the [MasterStudy LMS page in the WordPress form.](https://wordpress.org/support/plugin/masterstudy-lms-learning-management-system/) 
{% endhint %}

## How to create a Support Ticket?

1. Log in to <https://support.stylemixthemes.com/auth/login> with the email and password that you have used to [**purchase Premium Templates:**](https://docs.stylemixthemes.com/masterstudy-lms-starter-theme/installation-and-activation/pages/BRnJ6YMeY2aFXdYlfSJv#step-4.2-freemius-checkout)

<figure><img src="/files/nvOZoQhk1nNLKIwqrsnK" alt=""><figcaption></figcaption></figure>

2. On your WordPress dashboard open **MasterStudy Templates:**

<figure><img src="/files/SmxsF1PAj6RKvophs2Gp" alt=""><figcaption></figcaption></figure>

3. Click on the **Submit a Ticket** button at the bottom of the page:

<figure><img src="/files/jN161cZ3UfTz2qWBRNVG" alt=""><figcaption></figcaption></figure>

4. Now you can submit a **Support Ticket:**

<figure><img src="/files/QUArbTYTKQaZhlZTxl3M" alt=""><figcaption></figcaption></figure>

We also love screenshots and links to pages where you are experiencing issues! After all, the more information you give us the faster we can diagnose the problem!


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```

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