# Premium Support

{% embed url="<https://youtu.be/KM8RB0vvr3k>" %}

## How to Submit a Support Ticket?

Our support team is always happy to answer any questions you have about setup and functionality!

{% hint style="success" %}
You can create a support ticket in the scope of the support period in your [**support account**](https://support.stylemixthemes.com/tickets/new/support?item_id=43).
{% endhint %}

If you have not created a support account on our platform yet, go to the **Dashboard > Motors Plugin > Contact** us and click Create a Ticket button to submit a new ticket and create a support account quickly.

<figure><img src="/files/Es3TXFrNnYR3udHP6Jjr" alt=""><figcaption></figcaption></figure>

Alternatively, you can follow **Motors Plugin > Settings > Help > Support**:

<figure><img src="/files/C7FH8Z7upcD5GRciSDXG" alt=""><figcaption></figcaption></figure>

If you've installed the free version of Motors Plugin, or the support period expired, you can create a new topic on the [**Plugin's page in the WordPress forum**](https://wordpress.org/support/plugin/motors-car-dealership-classified-listings/).

{% embed url="<https://wordpress.org/support/plugin/motors-car-dealership-classified-listings/>" %}

We also love screenshots and links to pages where you are experiencing issues! After all, the more information you give us the faster we can diagnose the problem!

{% hint style="info" %}
If you have purchased the plugin with Deal platforms like **DealFuel** or **Appsumo**, refer to this documentation to get **premium support.**
{% endhint %}

***

We also have a big motors community where users share their experiences and get answers to their questions:

{% embed url="<https://www.facebook.com/groups/motorstheme/>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.stylemixthemes.com/motors-car-dealer-classifieds-and-listing/getting-started/support-resources/premium-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
