Welcome to a guide that will help you get to know your new Motors theme. Above all, We would like to thank you for purchasing this theme, your contribution is very much appreciated.

Motors is the Best Seller car dealership and classified WordPress theme on the ThemeForest. Motors theme layouts provide a full set of options to showcase your vehicle for sale. Our enhanced inventory manager does all the work for you to make your listings irresistible to buyers.

Motors integrated with Dealer Management System to host your inventory which will help you reduce manual entry and optimize the user experience.

This document covers the installation and use of this theme and reveals answers to common problems and issues. We encourage you to read this document thoroughly if you are experiencing any difficulties.

Login to your ThemeForest account and navigate to the Downloads menu in the profile icon at the top-right corner.

Find Motors - Car Dealer, Rental & Classifieds WordPress theme on your download list and reveal the download options. Click License certificate & purchase code (available as PDF or text file).

If you'd like to change the installed demo on your website, you'll need to agree with resetting your WordPress. All settings, pages, posts, custom posts, categories, menus, etc. will be removed.

Navigate to Motors > Demo Import and select the new demo from the list.

When you click on the Import Demo a popup window will appear with the message that you have to verify that you "Understand that there is NO UNDO" (mark the relative option) and click Reset Now.

After completing the reset you can proceed with the Demo Import tool and start to import the demo content.

On the Custom JS section, you can insert and apply additional JavaScript scripts to the theme without editing theme files.

The Profile Settings tab of the Motors Plugin settings allows you to manage user registration, set restrictions, and configure email notifications.

The tab is organized into three subtabs:

• General

• User

Under the Socials, you can add the links for the respective social accounts. Enter the link to your Facebook page, Twitter account, etc.

You can change the order of the social networks by dragging the fields.

The drag-and-drop option has been enabled so you can drag the required fields up for further editing.

The Custom CSS section is similar to WordPress default Customize > Additional CSS section. Here you can insert all your custom CSS to overwrite theme styles without editing any theme files.

On the Shop tab, you can select the WooCommerce Shop page Sidebar and define its position.

We clearly understand that most of our customers (freelancers and creative agencies) create a website for their clients. And for one project you have to create more than one staging website. If you have used the one Purchased code for the staging website and can not register it for the primary website, follow these steps to reset the Purchase code from the staging website:

1. Backup/Clone the staging website files and the database.

2. Make a site migration. We recommend using the , to apply cloning and migration of the websites. You can find more .

3. After the migration, walk through the site and make sure everything is displaying and functioning correctly.

4. Click on the Deactivate button in the staging site dashboard. You will receive a notification that you agree to deactivate, press the Ok button and the system deletes the theme automatically

This purchase code has already been used

In most cases, such an error appears if the Purchase Code was registered through another support account. If you do not have access to this your account follow these steps to handle the case:

• Log out from the current account on the support website (skip this if you is not logged)

There is a System Status tab in the Motors Dashboard that gives you access to main server indicators:

Server Environment information shows which requirements are met on your server:

Active Plugins shows information about plugins used, version, and authors:

To ensure optimal performance and avoid technical issues with the Motors, please ensure your server meets the following requirements. If you are uncertain whether your server is compatible, contact your hosting provider for assistance.

Here are the minimum server requirements:

• WordPress Version: 6.3 or higher

• PHP Limits

Theme is missing the style.css stylesheet error

A common issue that can occur when installing WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

1. Installable WordPress file only.

2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file.

The link you followed has expired

The quickest way to fix "The link you followed has expired" error is by increasing the file upload size, PHP memory, and execution time limits for your website.

There are multiple ways to do that. We will show you all of them, and you can choose the one that looks easier or the one that works on your hosting environment.

Method 1. Fix by increasing limits in .htaccess file

For this method, you will need to edit the .htaccess file by using an FTP client or the File Manager app in cPanel.

Simply connect to your website using FTP and edit the .htaccess file.

Now, you need to add the following code at the bottom of your .htaccess file.

Don’t forget to save your changes and upload the file back to your website.

Method 2. Fix by increasing limits in php.ini file

The php.ini file is a configuration file used by PHP and WordPress. You'll need to connect to your WordPress site and look for php.ini file in your site’s root folder.

Most users are on a account, so they may not find it in their site’s root folder. In that case, you need to create a blank php.ini file using a plain text editor like Notepad and upload it to your website.

Now edit the php.ini file and add the following code inside it.

Don’t forget to save your changes and upload the file back to your website.

You can now visit your website and try to upload the theme or plugin file. The error would disappear, and you should be able to upload the file.

If it doesn’t, then try to increase file limits to match the file size you are trying to upload.

When you purchase Motors from ThemeForest you can download the theme package through the Downloads menu on your ThemeForest account. You have two download options to choose All Files & Documentation or the Installable WordPress File Only.

How to download Motors theme

Login to your ThemeForest account and navigate to the Downloads menu in the profile icon at the top-right corner.

On the opened page, find the Motors purchase, click the Download button, and from the dropdown, choose All Files & Documentation or Installable WordPress File Only.

Included files in ThemeForest package

• Bundled Plugins. This folder contains all the included plugins

  1. Motors Classified Listings

  2. Slider Revolution

  3. STM Importer

One license for multiple websites

One license can be applied in a multisite installation. The only requirement is that the sub-domains, sub-folders of this site should belong to one single end product.

• Create a domain (website.com), which becomes be your primary (parent) domain. Then attach subdomains (sub-domain.website.com) or subfolders (website.com/sub-domain) and use the same license key to register the Motors instances on the primary domain.

• Or use feature to create Motors theme instances and register them using one license key.

You can influence the Motors Theme roadmap by taking part in our Vote for Next Feature.

The features with the most votes will be preferred on the theme development roadmap.

Here, you can create new feature requests or vote for existing ones.

There are hundreds of thousands of web hosts out there, the vast majority of which meet the Motors System Requirements, and choosing one from the crowd can be a chore. Just like flowers need the right environment to grow, Motors works best when it’s in a rich hosting environment.

Other recommended hosting services:

There are two licensing options to choose from when you purchase Motors from ThemeForest. The Regular License, and the Extended License. The billing process and licensing term are fully managed by Envato Ltd. and we don’t have any control over this matter.

If your end product (a website where Motors has been installed) is going to be free to the end-user then a Regular License is what you need. An Extended License is required if you are planning to sell the end product.

Common Licensing Questions

• If I want to use Motors on a second website, do I need to buy another license? Yes. Themeforest license allows you to use Motors only on one ended website. In order to use it on a second website, it requires you to buy another license.

• Can I use Motors on a test website, then move it to a live website when finished? Sure, you can keep the theme on a test/staging website to build it, then move it to the live website once you’re finished.

• Can I keep a test website and a live website with one Regular License purchase? Yes, you are allowed to keep one test/staging website and one live website with one Regular License.

After purchasing the Motors on ThemeForest, you'll need to download the theme installation package from your ThemeForest account. Login to your ThemeForest account and navigate to the Downloads menu in the profile icon at the top-right corner. On the opened page, find the Motors purchase, click the Download button, and from the dropdown, choose Installable WordPress File Only.

Install Motors via WordPress Dashboard

Step 1 - Navigate to Appearance > Themes

Step 2 - Click Add New and click the Upload Theme button

Step 3 - Browse to find the motors.zip file on your computer and click Install Now

Step 4 - Navigate to Appearance > Themes and click the Activate button to activate the newly installed theme

Install Motors via FTP (Expert)

Before you begin the install, there are a few things you need to have and do.

These are:

• Access to your web server (via FTP or shell)

• An FTP Client

• Your web browser of choice

Upload via FTP

• Step 1 – Log into your FTP client to access your host web server

• Step 2 – Browse to find the motors.zip file on your computer (located in the downloader folder from ThemeForest) and unzip it.

• Step 3 – Upload the folder you extracted from the zip file to yourdomain/wp-content/themes/ folder

• Step 4 – Activate the newly installed theme by going to WordPress > Appearance > Themes and clicking the Activate button.

The Import/Export options allow you to apply the same settings configured in the theme options setting on your other websites where the Motors theme is active.

Click the Copy Settings button to export the settings. The settings will be copied to the buffer:

To import the Theme Options settings, paste the copied settings on the Import Options area and click the Import Settings button.

Once you have installed Motors, you have to activate the theme through our support portal.

Step-1. Motors Dashboard

Navigate to Motors section in your WordPress admin menu to open the theme dashboard. Then click Activate via Envato.

Step-2. Sign Up Account / Sign In To Account

The Activate via Envato button redirects you to the StylemixThemes Support official website, where you will be asked to login/register.

Simple click the Login with Envato button to automatically verify your theme license.

Step-3. Add Your Purchase Code

Just activate your website by selecting one of the displayed Purchase codes and your website link will be included in one of the available slots.

The Activate button with the gray background means that this Purchase code was already used on two websites, and it is can not be used again. On the Used domains section, you can see which domains the Purchase code was activated.

Add new purchase code

You can add new purchase codes using the Add New form on the My Purchase codes page

Here, on the Add new area, enter the theme's Purchase Code and click the Add button.

Once you hit the Add button, the Purchase code will appear on the My Purchase codes section. Now you can activate the theme on your website with that purchase code.

Step-4. Final Step (Activation)

After clicking the Activate button on the My Purchase codes page, you will be redirected to the Motors Dashboard area.

Congratulations! You have just activated the Motors theme on your website. Now you can import your wished demo layout.

For detailed info on importing the demo layout visit the Import the Demo Content page below:

The typography tab includes settings related to font adjustments for the whole website.

Body Font Family

You can specify here body font family, indicate font-size and color, adjust text-transform and the line-height on appropriate fields. Also, select the Backup Font Family as the fallback if the main font will not be loaded.

Headings Font Settings

Configure the basic font settings of the headings as Font Family, Font Color, Text transform, and Backup Font Family under the Headings Font Settings area.

After setting the main font configurations of the Headings, you can define H1 - H6 font settings more specifically. Adjust the Font Weight & Style, Font Subsets, Text Align, Font size, Line height, Word spacing, Letter spacing, Font Color, and the Text transform options on the H1-H6 Font sections.

Configure the footer settings on the Footer section. Let's walk through the available settings:

Background Color

Set the footer background color on the Background Color field.

On the Blog Page tab of the Theme Options panel are located the basic settings of the Posts.

On the Blog Archive Page Layout area, you can choose the layout type of archive page: Grid or List view

The Theme options panel has been specially created to make your workflow faster and easier. Using it is very easy, and in just a few minutes, you can change a lot of things on your website.

Let's start our acquaintance with the General section settings.

Theme Skin

Here you can select the overall color styling for your website from the predefined skins:

If you want to use your color scheme, you can select the Custom Colors option and apply the Custom Base Car Dealer Color and Listing Color, Custom Secondary Car Dealer Color, and Listing Color respectively.

Depending on the layout the Custom Base Car Dealer Color and Listing Color, Custom Secondary Car Dealer Color, and Listing Color affect the color of the different elements.

Site Background Color

Here you can change the background color of your website:

Boxed Layout

You can display the website in the boxed layout view by turning on the Enable Boxed Layout option.

Once the option is enabled related settings will be displayed:

Select one of the provided images or upload your own image as a background image of the boxed layout

Enable Preloader

Enable or Disable the preloader on your website by turning on/off the Enable preloader option.

Preloader timer - you can define the time to turn off the preloader; if the field is empty, it will be turned off after loading the page:

The theme preloader appears like this:

Site smooth scroll

Enable this option if you want the scrolling of the pages in the theme to roll smoothly. When this option is disabled, the scrolling will stop as soon as the user lets go of the mouse roller.

Download Google Fonts

This setting enables you to download and store Google Fonts locally so it will help to improve the loading time of your website.

To set the fonts follow Motors Theme Options > Typography.

To protect your website more Google reCaptcha service can be enabled by following Motors Plugin Settings > Google Services > reCaptcha.

Enable the reCAPTCHA v3 then enter the Public and Secret keys on the appropriate fields.

To obtain the keys for Google reCAPTCHA please follow this link:

How to fill out the reCaptcha Form Correctly?

After visiting the provided, you can fill in the form fields like this:

After clicking the submit button, on the opened page you can get your Public Key and Secret Key:

Copy and paste those keys to their designated areas in the plugin settings. Do not forget to save the changes.

The Google Services tab of the Motors plugin lets you set up the integrations with Google products:

The setting is divided into two tabs:

• Google Maps

• Google reCaptcha

The users can also pay individually for each listing. In this way, users have the opportunity to add listings using subscription plans or only pay for each added listing separately.

In the Profile section of the Motors Plugin Settings, you can configure the settings for Classified Users (Simple User and Dealer User).

Kindly check this manual to get more info:

Motors theme comes with 17 unique demos and if you are new to designing and developing websites, importing a demo can be the perfect starting point.

The easiest way to import one of the available demos is to use the One-Click Demo Import tool. The Demo Importer tool will be available only after you have

Under the General tab of the Profile Settings, you can manage user registration and email sending:

• New User Registration - enable this setting to allow new user registrations. If it is disabled, the will not be available. However, old users can sign in to your website.

• Dealer Registration - enable the setting to allow dealers to register on your site.

The Listing Page is the main page that shows all the information about your vehicle. You can change what is shown on this page and how it works in the Listing Page Details section.

Here is a sample of the Listing Page:

Listing Page Details section is divided into 4 tabs:

The Listing Manager is a redesigned and centralized editing tool that allows you to manage all aspects of your listings in one place.

Compared to the previous block-based interface, which required switching between multiple pages to update listings, this new system provides a more efficient and user-friendly experience.

To access the new Listing Manager, go to WP Dashboard > Motors Plugin > Listings and either click the Add with Listing Manager button to create a new listing or choose an existing listing from the list and click Edit with Listing Manager:

The Features widget manages adding and removing the items that a car has, such as ABS, Bluetooth, auxiliary heating, tire pressure monitoring sys., turbo engine, nitro, etc.

To select the items to be shown in the Features, tick the checkboxes. You can use the Preview button to see how it appears on the page:

You can manage the group or its features by clicking the Edit Fields

In the Images & Videos tab, you can manage the media attached to your listing:

Here is the overview of the tab:

Image Gallery

In the Image Gallery section, you can upload images displaying the condition of your vehicle. The first image will be Featured, which means it will be used as the Preview image in

In the Other Details section, you can configure different static car options by filling out the following information about a vehicle:

• VIN Number - enter the Vehicle Identification Number( a 17-digit number stamped into the chassis of a car that serves as the car's unique identity code) into the field. Users can later use to check the vehicle's info and history

• Stock Number - indicate the stock number (Listing ID) of the vehicle

Main theme package includes archive file of the plugin named STM Import Makes & Models. This plugin allows you easily import Make and Model categories in your site. This plugin automatically sets up categories relationship. It only needs to upload CSV import file (with your own categories) and set up a few options. Here you can download the latest version of this plugin.

After installing this addon plugin, you need to go Tools -> Import Makes & Models and upload your own import file.

Please check and be sure that you are setting correct Column Name from your import file.

Example CSV file is located in the plugin folder - CSV_sample.csv or you can download it here.

The Location tab of the Listing Manager enables to attach the specific location where users can go and check their vehicle. Additionally, it helps to search by location for users in the Search Results (Inventory) Page. Here is the overview of the Location Tab:

The Listing Manager is an advanced editor that helps you to provide all information about the vehicle. You can reach the Listing Manager (legacy version) by following WP Dashboard > Motors Plugin > Listings > Edit > Listing Manager:

The Listing Manager is divided into several tabs:

The Location tab of the Listing Manager enables one to attach the specific location where users can go and check their vehicle. Additionally, it helps to search by location for users in the Search Results (Inventory) Page. Here is the overview of the Location Tab:

The Add Listing Form or Listing Creation Form allows users to add new vehicle listings to your website. Under the Add Listing Form section, you have complete control over managing the form’s settings.

Add Listing Creation Form section is divided into two tabs:

The Import/Export options allow you to apply the same settings configured in the plugin settings on your other websites where the Motors is active.

Click the Copy Settings button to export the settings. The settings will be copied to the buffer:

To import the plugin settings, paste the copied settings into the Import Options area and click the Import Settings button.

Under the General tab of the Search Results Page, you can modify the general settings for listings and perform related actions.

Follow WP Dashboard > Motors Plugin > Search Results Page > General to reach the tab:

Number of Featured Listings

• Number of Featured Listings List – Set the number of featured items to display in the List view mode of the listings.

• Number of Featured Listings Grid - Set the number of featured items to display in the Grid view mode of the listings.

SEO-Friendly URL

When this option is enabled, all listing links leading to the Inventory page will be turned into SEO-friendly URLs. This helps improve your website’s search engine optimization, making it easier for search engines to index and rank your listing pages.

Image Sliding on Hover

When this option is enabled, hovering over listing images will activate a preview slider, allowing users to see additional images for that listing without having to click into the detailed view. This feature enhances user interaction and makes browsing listings more convenient.

Sold Status for Vehicles

Enabling this option allows you to display a "Sold" badge for vehicles that are no longer available. This provides transparency to users and prevents confusion about which listings are still active.

• Sold Badge Color - this setting allows you to customize the color of the "Sold" badge that will be displayed on sold vehicles.

You can get more info about sold listings here:

The Currency tab allows you to define and configure how prices are displayed for listings on your website. You can set the default currency, customize symbols and formatting, and enable multiple currencies for international users.

To reach the tab, follow Motors Plugin > Search Results Page > Currency:

Default Currency Settings

In the following settings, the default currency of your website should be indicated accordingly:

Currency Name

Specify the name of the currency used in the listings, such as USD, Euro, etc.

Currency Symbol

Enter the symbol representing the currency, such as $ for USD or € for Euro.

Currency Position

On the Currency Position define the placement of the currency symbol relative to the price number.

Thousands Separator

On this field define the character used to separate thousands on the price number:

Multiple Currencies

On the Multiple Currencies section, enter your additional currency values. Insert the currency name and symbol in the Currency and Symbol sections. Set the conversion rate relative to the default currency.

For example, if 1 EUR = 1.12 USD and USD is the default currency, you would set the conversion rate to 1.12.

The Currency switcher will be displayed on the :

In the Other Details section, you can configure different static car options by filling out the following information about a vehicle:

• VIN Number - enter the Vehicle Identification Number( a 17-digit number stamped into the chassis of a car that serves as the car's unique identity code), into the field. Users later can use VIN Decoders to check the vehicle info and history

• Stock Number - indicate the stock number (Listing ID) of the vehicle

• Manufacture Date - indicate the production date of the vehicle

• City Fuel Efficiency - enter the fuel consumption of the vehicle on city roads in mileage per gallon

• Highway Fuel Efficiency - enter the fuel consumption of the vehicle on highways in mileage per gallon

• Certificate - there is an availability to attach certificates to listings. You can add several certificates from different services as well.

  • Certificate Name - provide the name of your certificate

  • Certificate Link - enter the verification link or any URL that users will be redirected to once they click on the certificate

  • Certificate Image

• Vehicle Info PDF - upload the vehicle manual or brochure in .pdf format. As shown in the preview, it will be added to the listing and users will have an availability to download it.

In each setting, there's a special preview button that shows how it will appear on the page:

Here is the example that will be shown once you click City Fuel Efficiency Preview:

The Features widget manages adding and removing the items that a car has, such as ABS, Bluetooth, auxiliary heating, tire pressure monitoring sys., turbo engine, nitro, etc.

To select the items to be shown in the Features, tick the checkboxes. You can use the Preview button to see how it appears on the page:

Refer to this page to learn about it in detail:

In the Images & Videos tab, you can manage the media attached to your listing:

Here is the overview of the tab:

Image Gallery

In the Image Gallery section, you can upload images displaying the condition of your vehicle. The first image will be Featured, which means it will be used as the Preview image in listing info cards.

• Add Images - use the button to upload images

• Remove Images - use the button to remove all images from the listing

You can use the ✖️ icon in the top right corner of added images to delete the specific image:

Video Gallery

In addition to photos, you can attach videos to your listings to provide better transparency and info about your vehicle.

Here is the overview of the tab:

• Gallery Video (Embed Video URL) - put the Embed URL of the main video that you wanna show. For instance:

• Video Preview for Gallery Images - upload an image as a preview for your video.

• Add Videos - you can use this button to add more videos to the listing

The Search Results Page, also known as the Inventory (Listings) Page, displays all vehicle listings on your website, enabling users to easily find the vehicle they need. This page includes advanced sorting and filtering options to help users refine their search, as well as two different view modes for a more customizable browsing experience. You can fully control and manage the settings for this page in this section.

To get more info about the customization of the search results page (inventor), refer to this documentation:

The Search Results Page tab consists of three sub-tabs:

Under the options tab, you can select taxonomies that belong to the listing from Custom Fields (Listing Categories) or create new ones.

Here is the overview of the tab:

If you want to add new items to the option, you can use the + Add New field at the bottom of dropdowns:

The user can label their created listing as featured and the admin can set a price for this option. The Featured listing will be displayed at the top of the Inventory page:

On the Paid Featured Listing section, you can configure Featured Listing settings:

The Price section helps you set different types of pricing, pricing labels, and pricing descriptions for your listing:

Here is the overview of the tab:

• Regular Price - Enter the regular price of the vehicle.

• Regular Price Label – The word/words that will appear with the regular price.

• Regular Price Description – In this field, you can give a brief price description.

• Sale Price - Enter the sale price of the vehicle.

• Sale Price Label - The word/words that will appear with the sale price.

• Instant Savings Label – Provide the text to illustrate the difference between regular and sale prices.

• Request a Price Option – If you enable this setting, the price of the vehicle will be hidden. Instead, there will be a special button that opens a form. After the user submits the form, the admin will be informed via email about the request, and kindly message the client to discuss the price.

  • Request a Price Form Label - here you can modify the label for the Request a Price Form.

The Pages tab in the Motors Plugin Settings allows administrators to configure and link essential pages for displaying listings, comparing vehicles, managing user accounts, and more. These settings ensure that the correct pages are assigned to each function of the plugin. Here is the overview of the tab:

Under the Google Maps section, you have to provide credentials that will be used by your website to display maps.

• Google Maps API - enter the for the Google Maps

• Custom Google Maps pin image - upload the pin image that will be used instead of Google Maps's default pin icon

Here are some examples of Google Maps from the Motors Theme:

The General tab within the Listing Page Details section allows you to customize how images are displayed and managed and provides options for category creation. These settings are crucial for optimizing the visual presentation of vehicle listings and managing categories.

Follow WP Dashboard > Listing Page Details > General to reach the tab:

Optimizing Image

Under the Optimizing Image section you can enable the Image Cropping function:

The Prices section helps you set different types of pricing, pricing labels, and pricing descriptions for your listing:

Here is the overview of the tab:

• Regular Price - enter the regular price of the vehicle.

• Regular Price Label – the word/words that will appear with the regular price.

How to submit Listings in Dealership Layouts?

In dealership layouts, Listings are exclusively submitted by site administrators. Guest users can submit their listings to the admins by following three simple steps on the form.

In the Layout Builder tab, you can enable or disable the sections that will be displayed on the Listing Detail Page and Listing Creation Page.

To reach the tab follow Motors Plugin > Add Listing Form > Layout Builder:

Use drag & drop to move elements between Enable and Disable Columns or reorder them.

STM Equipment is the element allowing you to place different types of posts on your website pages, namely different grid styles like the one pictured below:

By using this module it is easy to display different category grids which speed up and simplify the navigation for users, and make the page look more interesting.

How to use this option.

Go to the Dashboard panel and open Pages screen. Next, create a new page (or select one from the list) where you are planning to post new elements.

For further work you need to use WPBakery Page Builder to create a grid.

Click on the Add Element button or on the Plus (+)

Dealer Two Layout provides the opportunity to sell cars online. With easy managing options, you will spend just two minutes to set up this function.

To enable the function of online selling with WooCommerce you need to go to WP Dashboard > Motors Plugin > Settings > Monetization and turn on the option Enable online listing sales:

After that, for each listing you want to be available for selling online, you should enable an option Sell a Car online. For this, in the Listing Manager find the Prices section, and check to Sell a Car online.

In such a way, this specific vehicle listing becomes available for online purchase. Customers can simply click on the button Buy Car Online

Auto Rental One Reservation page

Elemntor page Builder

On the selected page, the "Reservation Navigation", "Rental Form", and "Rental Reservation Info" modules should be included.

Offices are one of the required detail of the Rental cars. Users need to choose an office during reservation.

Offices can be added through Dashboard > Offices.

It’s requed to add following details for each office:

The copy of Motors includes 6 months of complimentary item support from the purchase date. During those 6 months, our support team is available to provide swift assistance to figure out any potential issues you have in using the theme.

Theme support is a service provided directly by our agents through our Official Support Website. Support is limited to questions regarding the theme’s features or problems with the theme and bundled plugins. We are not able to provide support for code customizations or third-party plugins.

Before submitting a ticket

To speed up your request processing, we require that you follow all the steps below before submitting a new support ticket. It's crucial and will help make the entire process more efficient. We respectfully demand that everyone who submits a support request follow these steps.

Please check the following before you submit a ticket

• Ensure you are running the and that all the core plugins are up-to-date.

• Always check for .

• Check our documentation for the answer to your question.

How to start receiving support

1. You can reach our support page by clicking the Submit a Ticket button on the Motors Dashboard

Or and log in using the Login with Envato button to enter your support account. It will synchronize with your Envato account and verify your purchase.

2. Select Create a Ticket link at the top of the profile page.

3. Choose a Purchased Theme License option.

4. Select the Motors item from the list of themes.

5. Fill out the form and submit your ticket.

Developer access Link

On the Motors Dashboard, you can generate admin access to your website for convenient interaction with the support team.

A popup window with a generated link and deactivation button will appear:

Extending and Renewing Item Support

The support options available to you depend on when you make the support purchase.

• A support upgrade is 6 months of additional support that can be purchased at the time of buying the item.

• A support extension is 6 months of support that can be purchased at any time after the initial purchase of the item, provided the current support period hasn’t expired.

• A support renewal is 6 months of support that can be purchased after any existing support for an item has expired.

To be eligible to extend or renew the support, you must have less than 6 months of support remaining and the author must still be supporting the item. You will then be able to purchase a support extension or renewal from the Downloads or Item page. The cost of support is determined by the type of support and is calculated as a percentage of the item price (the price paid to the author for the item license).

How do I renew or extend my support?

In order to extend or renew an item's support offering, you must have less than 6 months of the existing support period remaining, and also the author must still be offering support on their item.

To renew the support component on an item, please follow these steps:

• Log in to your account

• Hover over your username and click 'Downloads' from the drop-down menu.

• The Downloads section displays a list of all the items purchased using your account.

• Click on 'Renew support now!' or ‘Extend now’ next to the item you wish to renew the item support for, and that’s it!

Why can’t I extend or renew support for an item?

There are two reasons why you are unable to extend or renew support:

1. You have more than 6 months of support remaining on your current support grant; or

2. The author has been nominated to no longer support the item.

Facebook Community

If you have questions, and you are not able to create a ticket, then you can join our , where the other theme users share their experiences.

You can reach the Community via the Motors Dashboard:

Under the Search Filters tab, you can modify parameters and behaviors related to search and filter widgets.

You can reach the tab by following Motors Plugin > Search Filters. Here is an overview of the tab:

Default Sorting by

The Default Sorting by setting allows you to choose the initial sorting method for your listings. Here are the available options:

Filter by Listing Categories

This setting allows you to select which categories (custom fields) users can filter listings by. You can enable filters based on attributes allowing users to narrow down search results based on their preferences.

Use WordPress Search for Listings

When enabled, this setting binds the WordPress default search option to the . So if you search something via WordPress default search the page will be redirected to the Inventory page

Search by Keywords

This option enables a keyword search functionality, allowing users to search for listings using specific words or phrases. This provides a more flexible search experience as users can input any relevant term to find what they are looking for.

Filter by Features

Enable this option to display the sorting by Additional listing features.

Filter by Location

This setting allows users to filter listings by location. This is especially useful for users looking for vehicles within a specific geographic area.

• Sort by Distance - the search results will be sorted based on proximity, showing vehicles closest to the user’s location first. This feature is particularly useful for users looking to find vehicles near them.

• Unit of Measurement - this option allows you to define the unit of measurement for distances displayed on the search results page. You can select from available units such as miles or kilometers.

• Max Search Radius - this setting allows you to define the maximum radius within which users can search for listings based on location. Users can specify the radius of their search to refine the results.

The Monetization tab allows administrators to configure payment settings for listing submissions, featured listings, and dealership registrations. This tab provides options to charge users for submitting listings, monetizing featured listings, and implementing paid dealership registrations. Here is the overview of the tab:

Subscription Model

The subscription model enables control of the number of listings that can be published (slots) by the users based on the subscription plans. To learn more about this feature refer to this page:

Charge for Listing Submissions

This feature of the plugin allows you to implement a fee for users who want to submit listings to the platform:

You can enable or disable the option to charge users for submitting listings. If enabled, users will be required to pay a specified fee before their listings are published.

When the setting is enabled, the listing that was published for additional payment will be visible in a separate tab:

Price

Set the amount users need to pay for each listing submission. Enter the price in the designated field. This fee is applied per listing submission.

Duration

Define how long each paid submission will remain active on the platform. The default duration is 30 days, but you can adjust it as necessary.

After the user completes the Order, you will receive an Order Notification and then you need to publish the Listing manually via Dashboard.

Monetize Featured Listings

This section allows you to charge users for promoting their listings as featured. Featured listings are displayed prominently at the top of search results.

Featured Listing Label

Enter the label that will be displayed on the badge of the featured listings.

Price

Set the price for featuring a listing. Users will be charged this amount to upgrade their listing to a featured one.

Duration

Define the featured listing expiration date on the Featured Listing Period (days) field. Upon expiration, the listing will cease to be featured.

Monetize Dealer Registrations

This section allows you to implement a payment system for dealership registrations. Dealerships can register on your platform for a fee, which allows them to list their cars.

• PayPal Email - Enter the PayPal email address where payments for dealership memberships will be received. All dealership registration payments will be processed through this email.

• PayPal Mode - Choose between 'Sandbox' or 'Live'

  • Sandbox - Use this mode to test payments without making real transactions (for testing purposes).

Under the User tab of Profile Settings, you can set and modify the limits for users to add listings.

Default User Sidebar

Specify which sidebar to show on the User's Public profile page:

Content of the sidebar can be edited in the Dashboard > Sidebars section:

User Sidebar Position

Here you can indicate on which side of the page to display the sidebar: Left or Right.

Free Listing Submission

Enable the setting to allow users to submit listings for free.

It has four sub-settings:

Listing Publication Limit

In this setting, you can set the maximum number of listings that can be published for free.

Image Limit Per Listing

Here you can specify the maximum number of images that can be uploaded for each free listing.

Listing Premoderation

If enabled, the listing will need admin approval before publication.

It can be approved in Motors Plugin > Listings, edited with pending status and proceeded by clicking the publish button.

The pending listing will appear on the user account page in the following manner:

Send Confirmation Email

The email will be sent to the dealer if his listing category is approved. You ca refer to this documentation to get more info about Email Templates feature:

Become a Dealer Button

The Become a Dealer Button setting enables showing a special button in the user profile that

This tab includes basic information about the listing, such as the title and description. You can also set featured or sold status, and configure the display badge text and color.

Here's the overview of the Summary section:

Listing Title

You can enter a title for your listing or edit it. Here's how it will look on the page:

Description

To this field, you can provide any text that will be published in the Seller's Note section of the Single Listing Page:

WYSIWYG Editor

The field is powered by WYSIWYG Editor:

Here’s a breakdown of the tools available in the new Listing Manager editor, from left to right:

Formatting & Structure:

• Undo / Redo – Revert or reapply recent actions.

• Paragraph Format – Choose between paragraph, heading levels, and other text structures.

• Font Family – Select the font used in the text (e.g., system font).

Text Styling:

• Bold (B) – Makes selected text bold.

• Italic (I) – Italicizes the selected text.

• Underline (U) – Underlines the text.

• Strikethrough (S) – Adds a line through the selected text.

Alignment:

• Align Left, Center, Right, Justify – Controls how text is aligned within the editor.

Lists & Indents:

• Bulleted List – Adds an unordered (bullet) list.

• Numbered List – Adds an ordered (numbered) list.

• Decrease/Increase Indent – Adjust the indentation level of list items or text.

Content:

• Insert/Edit Link – Add or edit hyperlinks.

• Insert Image – Upload or select an image to embed.

• Insert Video – Embed a video via URL.

• Insert Table – Add a table to your content.

Style Enhancements:

• Font Size / Text Style – Adjust font size or apply additional text formatting.

• Text Color – Change the color of the selected text.

• Highlight / Background Color – Add a background color to highlight text.

• Clear Formatting – Remove all styles and formatting from selected text.

Additional tools:

• Emoji / Special Characters – Insert emojis or special characters into your content.

• Horizontal Line – Add a divider line.

• Fullscreen Mode – Expand the editor to fill the screen for easier writing.

• Show/Hide Paragraph Marks (

Mark as Featured

Mark as Featured - The listing will be highlighted as featured on the search results page and in other promotional places. You can adjust the Featured Listing preferences in Motors Plugin Settings.

If you toggle the Mark as Featured option, the Badge Text and Badge Color fields will appear under it. Here you can enter a text instead of the default ‘Special’, and customize the color.

Mark as Sold

Mark as Sold - The Sold badge to the listing. You can adjust the Sold Listing preferences in Motors Plugin Settings.

Right Sidebar Options

There, you will find fields like Regular Price, Sale Price, Title, Condition, Mileage, Transmission, and Listing Creation Date.

Use the Save Draft, Delete, or Preview buttons. Finalize changes with the Next in the bottom right or Update in the top.

With the help of the Search Bar at the top, you can quickly find settings across all seven tabs.

Reservation Date Page

On the Reservation Date Page field, you should specify the page where the reservation information will be displayed.

Checkout Order Received Endpoint Page

Here you need to specify the order received page:

The Auto Rental One demo will display the page content after successful payment, under the order details:

Enable Fixed Price for Quantity Days

Turn on the Enable Fixed Price for Quantity Days option to set up fixed prices for rental products at a discount for the number of days.

The fixed price can be specified under the Rental products > Car Rent Price Info > Fixed Price By Quantity Days section on the vehicle backend-side page:

Popup Discount Program Description

The Popup Discount Program Description will appear on the vehicle reservation page on clicking the discount field.

The discounts can be set while editing the Rental products > Car Rent Price Info > Discount By Days section on the WordPress dashboard:

Custom Field Options or Taxonomies – these are the predefined choices associated with a custom field. For example, if your custom field is “Make” options could be “BMW”, “Ford”, or “Chevrolet”. Similarly, if the custom field is “Transmission”, its options might be “Manual” or “Automatic”. By defining options, you maintain consistent and organized data across your listings, as users select from a predefined list rather than entering arbitrary values.

Manage Custom Field Options (taxonomies)

To make changes to the Options of the Custom Field (listing categories), follow these steps:

How to Edit Existing Options (taxonomies)

Existing options (taxonomies) can be modified or removed in an opened window:

• Name - provide the name that appears on your site.

• Slug - the “slug” is the URL-friendly version of the name. It is usually all lowercase and contains only letters, numbers, and hyphens.

• Parent Taxonomy - you can assign a parent term to create a hierarchy. The term (Mercedes-Benz) G-Class, for example, would be the parent of G63 AMG and G500.

How to Add Image to Custom Field Options?

Attaching an image to the Custom Field Options (taxonomies) lets you display this image on a grid and list info cards, different Elementor widgets, search filters, etc. It can be a great illustration to attract clients. For instance, you can attach brand images of the manufacturers to the taxonomies of the Make custom field.

Let's see how to do it as an example of Make:

This image can be displayed in various areas: in search filters, Elementor Widgets, info cards, etc.

Under the Specifications tab of the Listing Manager, technical specifications of the vehicle can be highlighted:

The tab inserts the group of fields to the Single Listing Page, and looks like this in the front end:

Add New Specification Group

Specifications Elementor Widget

The look of the specifications comes from the special widget of the plugin. You can modify it by editing your current Listing Template:

Configure every item on the Top Bar of your website on the Top Bar tab in the Theme Options panel.

The settings for the Top Bar include several sections, such as Main Settings, Address, Working Hours, Phone Number, Menu, and Socials. Let's walk through each of them.

The Motors theme update is released regularly. Each theme update includes new features, improvements to existing options, security patches, and bug fixes. To be able to use them we recommend you keep the theme installation up to date. As soon as a new update is available, you will be informed via email from ThemeForest.

You can update the theme through the WP admin panel or via an FTP account. Let's have a look at all the ways so that you can choose a method that is convenient for you.

Before starting to update the theme, we encourage you to walk through the following points:

Best Practice

Under the Dealer tab of the Profile settings of the Motors Plugin Settings, you can set the settings related to the users with the

You can reach the tab by following WP Dashboard > Motors Plugin > Settings > Profile > Dealer:

Default Dealer Sidebar

Here you can select the sidebar to display on the Dealer public profile page:

The Listing Creation Form settings allow you to customize the fields and options available when creating a new vehicle listing. This form includes fields for vehicle details, images, pricing, and additional features. The form can be placed anywhere using related widgets.

To reach the tab follow Motors Plugin > Add Listing Form > Listing Creation Form:

Listings are custom post types used to showcase cars that company owners publish as advertisements. Site administrators can access all listings in the WP Dashboard > Motors Plugin > Listings section:

For each listing, you can specify a description, standard Single Car Page Options, and customizable Car Options with Listing Manager while editing them individually.

The Loan Calculator tab allows you to configure the default values and settings for calculating loan payments on vehicle listings. These settings give users an easy way to estimate monthly payments based on the vehicle price, interest rate, loan term, and down payment.

The rental products are based on the .

Here is a guide to configuring the basic settings of WooCommerce to ensure proper functionality of the Rental Demos. We recommend adjusting all settings according to the WooCommerce documentation.

General Settings of Products

The General section includes settings for Shop Pages, Measurements, and Reviews. This allows you to manage checkout settings, choose units of measurement, and control the availability of product reviews and ratings.