Sequoia Theme Documentation
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  • Sequoia - Elementor Multipurpose WordPress Theme
  • General Info
    • What's In the Box?
    • System Requirements
    • Where is my Purchase Code?
    • Theme License
    • Hosting
    • Help and Support
    • FAQs
    • Feature Request
  • Installation & Activation
    • WordPress Information
    • Sequoia Installation
    • Common Installation Errors
    • Sequoia Activation
    • Multiple Websites on One License
    • License Key Deactivation
    • Activation FAQ
  • Getting Started
    • Import The Demo Content
    • Switch Between Different Demos
    • System Status
    • Sequoia Update
  • Blocks & Sidebar
    • Header Setup
    • Sidebar Setup
    • Footer Setup
  • Site Settings
    • Logo & Site Identity
    • Site Layouts
    • Site Colors
    • Site Fonts
    • Typography
    • Customizing Buttons
  • Sequoia Widgets
    • Icon Box
    • Offices
    • Timelines
    • Testimonials
    • News
    • Buttons
    • WooCommerce Categories
    • WooCommerce Products
    • Navigation Menu
    • Site Logo
    • Search
    • Animated Image
    • Number Block
    • Hover Images
    • Service Blocks
    • Slider
    • YouTube Popup
    • Teams
    • Spots
    • IPhone Frames
    • Galleries
    • Countdown
    • Anchor
    • Block Link
    • Before and After
    • Pricing Table
    • Device
    • Links List
  • Translation & Localization
    • Translation Basics
    • Translation Preparation
    • Theme Translation
    • Plugins Translation
    • Translations Update
  • Changelog
  • StylemixThemes
    • Themes
    • Plugins
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On this page
  • This purchase code has already been used
  • How to deactivate the license?
  • If I want to use Sequoia on another site, do I need to buy the license again?
  • Can I use Sequoia on a test site, then move it to a live site when finished?
  1. Installation & Activation

Activation FAQ

PreviousLicense Key DeactivationNextImport The Demo Content

Last updated 2 years ago

This purchase code has already been used

In most cases, such an error appears if the Purchase Code was registered through another support account. If you do not have access to this your account follow these steps to handle the case:

  • Log out from the current account on the support website (skip this if you are not logged in)

  • Log in with the Envato account

Thus, our system verifies the owner of the license and binds the purchase code to the email that is linked to the Envato account. For previous support accounts, the purchase code will be reset.

How to deactivate the license?

The license deactivation process will automatically remove the theme from the website

To reset the license key from the website, go to the Sequoia > Product Registration section on the WordPress dashboard. Click Deactivate button, and you will receive a notification that you agree to deactivate, press the Ok button and the system reset the license key from the website and deletes the theme automatically.

If I want to use Sequoia on another site, do I need to buy the license again?

Yes. According to the , one license key is allowed to be used on one project. One Project contains one live website and one staging website. If you wish to use Consulting on an additional project, it requires you to buy another license.

Can I use Sequoia on a test site, then move it to a live site when finished?

Yes. You can keep the theme on a staging site to build it, then move it to the live site once you have finished. See the following page about the license key transferring:

ThemeForest license terms
License Key Deactivation