# Import fails ## What if the Import fails or stalls? If the import stalls and fails to respond after a few minutes You are suffering from PHP configuration limits that are set too low to complete the process. You should contact your hosting provider and ask them to increase those limits to a minimum as follows: * max\_execution\_time 600 * memory\_limit 128M * post\_max\_size 32M * upload\_max\_filesize 32M You can verify your PHP configuration limits by installing a simple plugin found here: . And you can also check your PHP error logs to see the exact error being returned.