# Import fails

## What if the Import fails or stalls?

If the import stalls and fails to respond after a few minutes You are suffering from PHP configuration limits that are set too low to complete the process. You should contact your hosting provider and ask them to increase those limits to a minimum as follows:

* max\_execution\_time 600
* memory\_limit 128M
* post\_max\_size 32M
* upload\_max\_filesize 32M

You can verify your PHP configuration limits by installing a simple plugin found here: <https://wordpress.org/plugins/debug-info/>. And you can also check your PHP error logs to see the exact error being returned.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.stylemixthemes.com/homepress-theme-documentation/getting-started/fails.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.