# Orders Management

{% hint style="info" %}
After enabling the integration with WooCommerce, orders management **moves fully to WooCommerce > Orders**, and new orders will not be displayed in the **MS LMS > Orders**.
{% endhint %}

Let's first understand how the purchase process happens if WooCommerce is enabled.

## **Purchase Process**

{% stepper %}
{% step %}
On the Course page, click the **Get Course** button:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2Fbd2LF597hk7bA0t4Wnqo%2Fimage.png?alt=media&#x26;token=613af155-4dcd-4a06-a1e5-d9fc8c698062" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After selecting the payment option, the **Go to Cart** button will appear. Click on the button to proceed with the purchase:

{% hint style="info" %}
This step can be skipped. That is, after clicking on the Get Course button, the user will be immediately redirected to the Checkout page. To disable this step go to **MasterStudy LMS Settings > Course** tab and turn on the **Redirect to Checkout after adding to Cart** option.
{% endhint %}

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FxwcPzY50BDPPbo18Gotf%2Fimage.png?alt=media&#x26;token=a1361fa7-86f8-4e6d-98c3-fea4f84cbbea" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You will be transferred to the **Cart page** with the product info displayed. Also, here purchases can be deleted from the cart or applied coupon.  Click the Proceed To Checkout button to continue.

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FFbIX59ITvwErnHBkBYpJ%2Fimage.png?alt=media&#x26;token=7cdabd99-8f51-44cc-be35-556f3a0a3f9a" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
On the Checkout Page fill in the Billing details form, select the Payment Method, and click the Place Order button:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FutOq2OBc9inOZKIFfgTx%2Fimage.png?alt=media&#x26;token=59866181-0b8a-458c-93af-e614765f89b8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After ending the purchase process the purchase details will be displayed on the **Order Confirmation Page:**

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FjLJrEgpl9PSZKN2fJKmw%2Fimage.png?alt=media&#x26;token=119aca45-df32-4552-8a45-0a0cd2b54079" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
On this page, you can find the all info related to this order. Such as **items included in the order, the billing address,  payment method, Transaction ID (Order ID), Order Status, Order Creation Date,** and a **special button** to print the order details.
{% endhint %}
{% endstep %}
{% endstepper %}

## WooCommerce Orders Management&#x20;

Admin can manage the Orders in the **WooCommerce > Order** section. All of the purchase requests will be displayed here.&#x20;

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FltfltSjTZHi2S6nGu4Zw%2Fimage.png?alt=media&#x26;token=50349ae5-721c-411b-86c9-c16322038f85" alt=""><figcaption></figcaption></figure>

If a student purchases some course(s), you will be notified with an email from **WooCommerce:**

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2Faiqv66hbllNthsIgKDBK%2Fimage.png?alt=media&#x26;token=eb74c3c6-a1eb-4fd5-8f13-3f30052ebf75" alt=""><figcaption></figcaption></figure>

After that, you have to check the Order Status by simply editing it:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FxAX8nBbL6dHxi2FvDZdN%2Fimage.png?alt=media&#x26;token=1d68ff85-4808-4a98-9b4b-797309d4d220" alt=""><figcaption></figcaption></figure>

On this page, you can get all of the related info about the order:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2F7MNFs0O7qYQXJQibUUg7%2Fimage.png?alt=media&#x26;token=f19a78f8-cd1d-4f89-a027-14a73a52a3f0" alt=""><figcaption></figcaption></figure>

If everything is OK, you can change the order status to Completed and Update the order:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FoucTE1w6bLz6hCrofDTT%2Fimage.png?alt=media&#x26;token=67c42c81-6ef4-4ca7-8a49-f6a0edcd2bd3" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Any other status than Completed, **restricts** the user's access to the course.
{% endhint %}

The student can see the purchase history and status on their account page, in the **My Orders** section:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2F1H1hFavaKXjCAwdR2BBp%2Fimage.png?alt=media&#x26;token=7218ac9d-24fc-4cc0-8a0f-d5cdb3f09066" alt=""><figcaption></figcaption></figure>

Instructors have a special Sales Page to check their course sales. To get more info, refer to these pages:

{% content-ref url="../lms-course-features/orders/sales-page-for-instructor" %}
[sales-page-for-instructor](https://docs.stylemixthemes.com/masterstudy-lms/lms-course-features/orders/sales-page-for-instructor)
{% endcontent-ref %}

Detailed information about WooCommerce Order Management can be read in the WooCommerce documentation:

{% embed url="<https://woocommerce.com/document/managing-orders/>" %}

To check the analytics, you can use both the Analytics tab of WooCommerce and MasterStudy LMS:

{% content-ref url="../lms-analytics" %}
[lms-analytics](https://docs.stylemixthemes.com/masterstudy-lms/lms-analytics)
{% endcontent-ref %}

***

To learn how to manage orders with the [**native MasterStudy payments**](https://docs.stylemixthemes.com/masterstudy-lms/lms-settings/ecommerce/payment-methods), check this manual:

{% content-ref url="../lms-course-features/orders" %}
[orders](https://docs.stylemixthemes.com/masterstudy-lms/lms-course-features/orders)
{% endcontent-ref %}
