Orders Management

Pro Feature

After enabling the integration with WooCommerce, orders management moves fully to WooCommerce > Orders, and new orders will not be displayed in the MS LMS > Orders.

Let's first understand how the purchase process happens if WooCommerce is enabled.

Purchase Process

1

On the Course page, click the Get Course button:

2

After selecting the payment option, the Go to Cart button will appear. Click on the button to proceed with the purchase:

This step can be skipped. That is, after clicking on the Get Course button, the user will be immediately redirected to the Checkout page. To disable this step go to MasterStudy LMS Settings > Course tab and turn on the Redirect to Checkout after adding to Cart option.

3

You will be transferred to the Cart page with the product info displayed. Also, here purchases can be deleted from the cart or applied coupon. Click the Proceed To Checkout button to continue.

4

On the Checkout Page fill in the Billing details form, select the Payment Method, and click the Place Order button:

5

After ending the purchase process the purchase details will be displayed on the Order Confirmation Page:

On this page, you can find the all info related to this order. Such as items included in the order, the billing address, payment method, Transaction ID (Order ID), Order Status, Order Creation Date, and a special button to print the order details.

WooCommerce Orders Management

Admin can manage the Orders in the WooCommerce > Order section. All of the purchase requests will be displayed here.

If a student purchases some course(s), you will be notified with an email from WooCommerce:

After that, you have to check the Order Status by simply editing it:

On this page, you can get all of the related info about the order:

If everything is OK, you can change the order status to Completed and Update the order:

Any other status than Completed, restricts the user's access to the course.

The student can see the purchase history and status on their account page, in the My Orders section:

Instructors have a special Sales Page to check their course sales. To get more info, refer to these pages:

Sales Page for Instructor

Detailed information about WooCommerce Order Management can be read in the WooCommerce documentation:

Managing OrdersWooCommerce

To check the analytics, you can use both the Analytics tab of WooCommerce and MasterStudy LMS:

LMS Analytics

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To learn how to manage orders with the native MasterStudy payments, check this manual:

Orders