# Orders Management

{% hint style="info" %}
After enabling the integration with WooCommerce, orders management **moves fully to WooCommerce > Orders**, and new orders will not be displayed in the **MS LMS > Orders**.
{% endhint %}

Let's first understand how the purchase process happens if WooCommerce is enabled.

## **Purchase Process**

{% stepper %}
{% step %}
On the Course page, click the **Get Course** button:

<figure><img src="/files/RL7VzKJdGRz9oGZmYQFo" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After selecting the payment option, the **Go to Cart** button will appear. Click on the button to proceed with the purchase:

{% hint style="info" %}
This step can be skipped. That is, after clicking on the Get Course button, the user will be immediately redirected to the Checkout page. To disable this step go to **MasterStudy LMS Settings > Course** tab and turn on the **Redirect to Checkout after adding to Cart** option.
{% endhint %}

<figure><img src="/files/Hcz5t7ZIig6BiizsEXnf" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You will be transferred to the **Cart page** with the product info displayed. Also, here purchases can be deleted from the cart or applied coupon.  Click the Proceed To Checkout button to continue.

<figure><img src="/files/zPSVVc65tuyjxBpOUtaJ" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
On the Checkout Page fill in the Billing details form, select the Payment Method, and click the Place Order button:

<figure><img src="/files/Ji6A5fjkQTuS8Zu66BME" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After ending the purchase process the purchase details will be displayed on the **Order Confirmation Page:**

<figure><img src="/files/EKZGk3rYsbvSOe0NB6lX" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
On this page, you can find the all info related to this order. Such as **items included in the order, the billing address,  payment method, Transaction ID (Order ID), Order Status, Order Creation Date,** and a **special button** to print the order details.
{% endhint %}
{% endstep %}
{% endstepper %}

## WooCommerce Orders Management&#x20;

Admin can manage the Orders in the **WooCommerce > Order** section. All of the purchase requests will be displayed here.&#x20;

<figure><img src="/files/I3u5q9PDfb1qVG99WMgq" alt=""><figcaption></figcaption></figure>

If a student purchases some course(s), you will be notified with an email from **WooCommerce:**

<figure><img src="/files/dTTo7WZFN8BOwnB5JZ4n" alt=""><figcaption></figcaption></figure>

After that, you have to check the Order Status by simply editing it:

<figure><img src="/files/K9T4iwWcCy8o3fsPB6MA" alt=""><figcaption></figcaption></figure>

On this page, you can get all of the related info about the order:

<figure><img src="/files/ORoHG7JK3RLbr99LYFyW" alt=""><figcaption></figcaption></figure>

If everything is OK, you can change the order status to Completed and Update the order:

<figure><img src="/files/2CrBLlZpGyzr93bynqbN" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Any other status than Completed, **restricts** the user's access to the course.
{% endhint %}

The student can see the purchase history and status on their account page, in the **My Orders** section:

<figure><img src="/files/DUjf8AeGvDXQmRIKmzm2" alt=""><figcaption></figcaption></figure>

Instructors have a special Sales Page to check their course sales. To get more info, refer to these pages:

{% content-ref url="/pages/Cf704ca0m0dPdtSH1QlE" %}
[Sales Page for Instructor](/masterstudy-lms/lms-course-features/orders/sales-page-for-instructor.md)
{% endcontent-ref %}

Detailed information about WooCommerce Order Management can be read in the WooCommerce documentation:

{% embed url="<https://woocommerce.com/document/managing-orders/>" %}

To check the analytics, you can use both the Analytics tab of WooCommerce and MasterStudy LMS:

{% content-ref url="/pages/CZwi6DLPWaJ1bQ8p1JOk" %}
[LMS Analytics](/masterstudy-lms/lms-analytics/analytics-for-admin.md)
{% endcontent-ref %}

***

To learn how to manage orders with the [**native MasterStudy payments**](/masterstudy-lms/lms-settings/ecommerce/payment-methods.md), check this manual:

{% content-ref url="/pages/-Mdercuklo\_mCRhfFIQx" %}
[Orders](/masterstudy-lms/lms-course-features/orders.md)
{% endcontent-ref %}


---

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