# AppSumo Deal

This section of the documentation is valid for customers who bought the MasterStudy LMS Pro plugin from [AppSumo](https://appsumo.com/products/masterstudy-lms/). If you bought the MasterStudy LMS Pro from our [official website](https://stylemixthemes.com/wordpress-lms-plugin/) through Freemius you can skip this section and go to the next one.

{% content-ref url="update-the-plugin" %}
[update-the-plugin](https://docs.stylemixthemes.com/masterstudy-lms/getting-started-1/update-the-plugin)
{% endcontent-ref %}

### Redeem the new AppSumo code

After purchasing MasterStudy LMS Pro on [AppSumo](https://appsumo.com/products/masterstudy-lms/), you will receive a unique code and URL to create an account in Stylemix Support Portal.

Then go to the following link to create an account: <https://support.stylemixthemes.com/auth/appsumo?code=xxxxx>

\*Here xxxxx is the unique coupon code that you received.

On opened page fill out the required fields to create a new account:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2Fn11UNIFMfaDax6ZR6WKp%2FAppSumo%20-%20Login.png?alt=media&#x26;token=297863e8-75d5-4967-96a2-b764ecc450b8" alt=""><figcaption></figcaption></figure>

After filling out the form agree to the terms of the Service and Privacy Policy and hit the **Register** button:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2Fw2WKkBraPDNpLuJTYFP0%2FAppSumo%20-%20Register.png?alt=media&#x26;token=44488257-904a-451f-8d31-ad27f23f1b48" alt=""><figcaption></figcaption></figure>

After creating an account you will be redirected to the Support account.

{% hint style="success" %}
If you are our existing customer and have purchased our other [themes](https://stylemixthemes.com/themes/) and [plugins](https://stylemixthemes.com/plugins/), it is required open the **AppSumo downloads** section in the support account and redeem a new code.
{% endhint %}

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FQjTFsjujcKwJyXo6Hysm%2FAppSumo%20-%20downloads.png?alt=media&#x26;token=9c6bebdd-df81-4466-9b21-a91c9f5f4c0f" alt=""><figcaption></figcaption></figure>

### Upgrading Pricing Plan

After signing up, you will see a notification about the successful activation of the AppSumo coupon code:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FkbhMLufZ5mr6NRD9tcpL%2FAppSumo%20-%20code%20activated.png?alt=media&#x26;token=ed8b2059-9db3-401e-b152-16d6e19c8ebe" alt=""><figcaption></figcaption></figure>

**MasterStudy LMS** section displays information about your pricing plan including the assigned date, used AppSumo Redeemsion codes, and the number of sites that can be activated.

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2F9wbc1K7tg331mDnw3UA4%2FAppSumo%20-%20code%20activated.png?alt=media&#x26;token=68cda717-4dd8-441a-8bb6-f6c456cbad3b" alt=""><figcaption></figcaption></figure>

To upgrade your currently active plan you can click on the <img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FhFXtDZJYiMVNRPU2eYj1%2FAppSumo%20-%20upg%20btn.png?alt=media&#x26;token=7b4adfa7-0b1d-4849-b794-29145416dcaa" alt="" data-size="original"> button. Then you can Redeem the new AppSumo Code to upgrade the Pricing plan:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FpE2G2tZPCvqJeUrkkDO4%2FAppSumo%20-%20upgrade%20the%20plan.png?alt=media&#x26;token=85c35b81-5865-4a89-9bc2-ef9610acf5ef" alt=""><figcaption></figcaption></figure>

After redeeming the new code, the Plan will be upgraded and limits will be updated:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FWL6RuGF79uWngBGaZU1o%2FAppSumo%20-%20upgraded%20plan.png?alt=media&#x26;token=411ed7df-8f38-467c-a84f-3043299e1c97" alt=""><figcaption></figcaption></figure>

### Downloading and installing MasterStudy LMS plugins.

Now time to download the MasterStudy LMS plugin files. To do this, download the Free and Pro version of the plugins:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FWPz6b0M5HCw3k9WPtzzE%2FAppSumo%20-%20download%20plugins.png?alt=media&#x26;token=0e7726df-f04f-426a-87c5-20257b27aa60" alt=""><figcaption></figcaption></figure>

The Pro version requires a Free plugin to be installed and activated on the website.

If you are the owner of the AppSumo 2 or 3 Code Tier, you can download the MasterStudy LMS Mobile App as well:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FgcsGe4mh1uQC3lGO1Kds%2FAppSumo%20-%20downoad%20mobile%20app.png?alt=media&#x26;token=cc422298-0b6e-472e-a9d2-15199ff02e7a" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
MasterStudy LMS Mobile App can be built following this [manual](https://docs.stylemixthemes.com/masterstudy-app-documentatioin/).
{% endhint %}

After downloading the MasterStudy LMS plugins (in a zip file), you need to install them on your WordPress:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FYhXbSOJq4lC9xqWWgv4c%2FAppSumo%20-%20Plugins%20install.png?alt=media&#x26;token=814f1670-c687-405a-882e-42130f9d364c" alt=""><figcaption></figcaption></figure>

### MasterStudy LMS Pro plugin activation.

On the support account, the MasterStudy LMS License should be copied out to activate the MasterStudy LMS Pro plugin and receive regular updates:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FefsWvPGDu2Jk6vSCme9q%2FAppSumo%20-%20code%20activation.png?alt=media&#x26;token=1011fbb9-af86-4af2-bf3b-562d4755f12e" alt=""><figcaption></figcaption></figure>

The license should be used after activating MasterStudy LMS Pro on the WordPress dashboard:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FRdrKS6IJyPPq0lfvsdCe%2FAppSumo%20-%20Pro%20reuiring%20activation.png?alt=media&#x26;token=90a232c7-967b-4282-8665-575f3837bc50" alt=""><figcaption></figcaption></figure>

### Management of Active domains.

All domains where the MasterStudy LMS Pro plugin is activated will be listed in **Manage your domains** section:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FHg3koX0UJ5vtGjkkZ0rS%2FAppSumo%20-%20manage%20domains.png?alt=media&#x26;token=bd73e3a8-a593-4ac0-9a29-cc9d611b82a0" alt=""><figcaption></figcaption></figure>

There the active sites can be removed to use the license in other domains.

### How to update the Pro plugin

The free version of the MasterStudy LMS plugin can be updated from the WordPress dashboard when updates are available:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FcQPvkSU4LIRfwjBenkHh%2FAppSumo%20-%20free%20plugin%20update.png?alt=media&#x26;token=83a0d0e1-d5b8-4bc6-b1c8-aba314731ba2" alt=""><figcaption></figcaption></figure>

The Pro version of the MasterStudy LMS plugin can be updated manually in WordPress dashboard or through FTP by downloading the Latest version of the Plugin from your account:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FO6EEBJRY0G7gqPeR6JGV%2FAppSumo%20-%20download%20pro.png?alt=media&#x26;token=7a9701c3-cc6a-4aa4-a894-5ab3f925c704" alt=""><figcaption></figcaption></figure>

#### Updating the Pro plugin in WordPress Dashboard

To update the Pro Plugin in WordPress Dashboard go to the Dashboard > Plugins > Add new section and upload the downloaded the latest version of the Pro plugin:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FkJBXwDMRZ2b1JkEy1XTy%2FAppSumo%20-%20pro%20install.png?alt=media&#x26;token=4c99b22b-75f8-4b42-b99b-dc0d58ee1683" alt=""><figcaption></figcaption></figure>

After clicking the **Install Now** button, WordPress warns that the plugin is already installed:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2F57NOaeDeAejhDGCVpHVw%2FAppSumo%20-%20replace%20installed.png?alt=media&#x26;token=ac38fdca-8775-4d82-bd88-b0f963b2f946" alt=""><figcaption></figcaption></figure>

By clicking on **Replace current with upload** button the plugin can be updated.

#### Updating the Pro plugin through FTP (Expert)

Unzip the downloaded **.zip** file which will give a **masterstudy-lms-learning-management-system-pro** folder. Make sure your unzipping software does not create an extra directory with the same name nested into each other.

Retrieve your FTP login information from your hosting admin panel. Login to your FTP account via an FTP software ([FileZilla](https://filezilla-project.org/download.php) or similar) to access your website folders.

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FGDOGdvdlawwEBWfucJsi%2FAppSumo%20-%20FTP.png?alt=media&#x26;token=5782ef97-0b6b-4086-ae58-ecf348f39ecf" alt=""><figcaption></figcaption></figure>

Once you access the FTP account, navigate to the WordPress Plugins directory ***YOUR\_HOSTING\_ROOT/YOUR\_SUBDIRECTORY/wp-content/plugins*** and remove the **masterstudy-lms-learning-management-system-pro** folder.

Upload by drag and dropping the previously unzipped **masterstudy-lms-learning-management-system-pro** folder into ***YOUR\_HOSTING\_ROOT/YOUR\_SUBDIRECTORY/wp-content/plugins*** directory. &#x20;

Congratulations, you have successfully updated the plugin!&#x20;

{% hint style="info" %}
**Is it safe to remove the plugin folder?**

Removing the plugin folder doesn't delete your current content and settings as they are located in the database. If you made custom changes in core files, then the update will override your modifications.&#x20;
{% endhint %}

### Support ticket creation

To contact our Premium Support ![](https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2Fp3gcwevPFAriSkS7h3aO%2FAppSumo%20-%20ticket%20btn.png?alt=media\&token=78c0599a-54a2-432a-abef-50a98508fb5a) button should be clicked:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FyxrGl9yhJscKm3m63QMo%2FAppSumo%20-%20create%20a%20ticket.png?alt=media&#x26;token=5ad74e9e-0557-425c-9df8-9f653c8658f1" alt=""><figcaption></figcaption></figure>

After, filling out the form and describing the issue the support ticket can be created. Providing screenshots in the ticket to speed up the help process:

<figure><img src="https://691205473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDTL6WUldKvxQaP8jzz%2Fuploads%2FZvacCzRodxxKBBg3BxKJ%2FAppSumo%20-%20ticket%20form.png?alt=media&#x26;token=62f610d6-a802-4aec-a618-83e2db78ee41" alt=""><figcaption></figcaption></figure>