MasterStudy LMS Pro Plus
Plugin PageVideo TutorialsChangelogResourcesGet MasterStudy
  • Introduction | MasterStudy LMS Documentation
  • Getting Started
    • Free Version and Pro Plus Version
    • System Requirements
    • Plugin Installation
    • Upgrading the License
    • Update The Plugin
    • AppSumo Deal
    • Update Billing Details and Access Invoices
    • LMS Wizard
    • LMS Widgets
      • Gutenberg Blocks
    • License Utilization
    • Fueature Request
  • LMS Settings
    • General
    • Courses
    • Course
    • Course Player
    • Reports & Analytics
    • Quiz
    • LMS Pages
    • Payment Methods
    • reCAPTCHA
    • Profiles
      • Authorization
      • Social Login
      • Profile Menu Reordering
    • Grades
    • Certificates
    • Payout
    • Privacy Policy
    • Shortcodes
    • Import/Export
  • LMS PRO Addons
    • Certificate Builder
    • Email Manager and Branding
      • Email Templates
    • LMS Forms Editor
      • How to edit the registration form?
    • Zoom Conferencing
    • Google Meet
    • Assignments
    • Drip Content
    • Group Courses
    • Live Streaming
    • Course Bundles
    • Point System
    • Media File Manager
    • SCORM
    • Trial Courses
    • Statistics & Payouts
    • Online Testing
    • Multi-instructors
    • Google Classroom
    • Udemy Course Importer
    • Prerequisites
    • The Gradebook
    • Upcoming Course Status
    • Question Media
    • Social Login
    • Audio Lesson
    • Grades
  • LMS Course Features
    • Course Builder
      • How to Add Math Equations in MasterStudy?
    • Lessons
    • Video Lessons
    • Quizzes
    • Questions
    • Reviews
    • Orders
      • Sales Page for Instructor
    • Courses Category
    • Course & Lesson Materials
    • Course Drafts for Instructors
    • Manage Students
    • Change Course Author
    • Instructors Requests
    • Video Preview for Single Course
    • Course Announcements
    • Public Profiles
  • PayPal Payouts Setup
    • General Settings
    • Business Account Settings
    • Developer Account Settings
    • Instructor Settings
    • Payouts Process
    • Automatic Payouts (Expert)
  • LMS Analytics
    • Analytics for Admin
      • Revenue
      • Engagement
      • Users
      • Reviews
    • Analytics for Instructors
      • Revenue
      • Engagement
      • Students
      • Reviews
    • Student Reports
  • Integrations
    • Membership System
    • H5P Plugin
    • Presto Player Integration
    • SureTriggers Integration
    • PeepSo Integration
    • Studiocart Integration
    • VdoCipher Integration
    • Polylang Integration
      • LMS Contents Translation
    • Plugin Translation
      • Loco Translate
  • WPML
    • Getting Started
    • Translating LMS pages
    • Translating Lessons
    • Translating Quizzes
    • Translating Assignments
    • Translating Courses
    • Making Static String Translations
  • Divi Builder Integration
    • Getting Started
    • MasterStudy LMS Divi Modules
  • Woocommerce
    • Installation and Settings
    • Orders Management
  • Troubleshooting
    • Introduction
    • Plugin Conflicts
    • Theme Compatibility
    • 404 Errors
    • Update Issues
    • New Comment Email
    • Cache Settings
    • Email not sending
    • Debug Logs
    • Submit a Support Ticket
  • Developer's guide
    • Components
      • Back-link
      • Button
      • Countdown
      • Curriculum-accordion
      • Discussions
      • File-attachment
      • Progress
      • Tabs
      • Nav-button
      • Hint
      • Editor
      • Alert
      • File-upload
      • Loader
      • Tabs-pagination
      • Dark-mode-button
      • Buy-button
      • Pagination
    • Course Builder Customization
    • Course Builder Custom Fields
    • Course Player Templates
  • Changelog
  • Release Notes
  • Changelog (Free Version)
  • Changelog (Pro Version)
  • Changelog (Divi Modules)
  • Stylemixthemes
    • MasterStudy Starter Theme
    • MasterStudy LMS Plugin
    • Themes
    • Plugins
Powered by GitBook
On this page
  • Permalinks
  • How to Set up Permalinks Correctly?
  • Incorrect Course Publishing
  • LMS Pages are not Specified

Was this helpful?

Export as PDF
  1. Troubleshooting

404 Errors

PreviousTheme CompatibilityNextUpdate Issues

Last updated 9 months ago

Was this helpful?

WordPress 404 errors usually occur when you have removed certain pages from your website and haven’t redirected them to your live pages. Sometimes, these errors may also occur when you have changed a URL of a specific page. The most common case that you may face is: The course Page will not load and returns a 404 error.

Most common causes of the error are:

Permalinks

Permalinks are the permanent URLs of your posts, pages, categories, and other archive pages on your website. These URLs are permanent and should never be changed — hence the name permalink.

Permalinks help to create a URL structure that is easy for both humans and search engines to understand and share.

  • A permalink is used when another blogger wants to link to your article.

  • You share the permalink when you want to share your content on social media.

  • When Google wants to index your article, they use the permalink of the content.

  • When you want to share a blog post with your friend, you send the permalink of your content in an email.

To maximize your experience with MasterStudy LMS, ensure that your permalinks are configured correctly. If permalinks are not set correctly, you may encounter errors or problems.

How to Set up Permalinks Correctly?

  1. Access the Permalinks settings from your WordPress dashboard by navigating to Settings -> Permalinks:

  1. Choose Post Name as the Permalink Structure and save the changes:

Incorrect Course Publishing

Make sure that Courses are published and not set as Draft. You can check it from Instructors' Dashboard:

When the Course is saved as "Draft", it will not appear on the Courses page. If Students have a link for the course it will return 404.

LMS Pages are not Specified

  • try to make a default .htaccess file

Kindly check that you have set correctly. Follow MS LMS Settings -> LMS Pages:

LMS Pages
Permalinks
Incorrect Course Publishing
LMS Pages are not specified