# Orders
## What is an Order in MasterStudy LMS?
In **MasterStudy LMS** an **order** refers to the transaction made by a user when they purchase access to a course. This order includes the details of the course bought, the payment processed through [integrated gateways](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods), and the transaction status (completed or pending). Once an order is successfully placed, the user gains access to the course materials, and administrators can manage these orders through the special **Orders** tab in their dashboard.
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This guide will cover how users can make orders and how administrators can manage them within the MasterStudy LMS Plugin.
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This section covers the orders that have been made through [**payment methods**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods) of **MasterStudy LMS**. [WooCommerce orders](https://docs.stylemixthemes.com/masterstudy-theme-documentation/woocommerce/woocommerce-lms-integration#purchase-process) should be managed by the **WooCommerce Orders tab**. Courses that have been purchased **by membership subscriptions** also should be managed by the [**Paid Memberships Pro Orders tab.**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/additional-features/masterstudy-theme-manual-membership-system)
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However, the[ course purchase process](#how-to-make-an-order) and [order management](#how-to-check-orders) for students are **the same** for both MS LMS payment methods and WooCommerce.
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## **Orders Management as a Student**
In **MasterStudy LMS,** instructors and admins can also purchase other instructors' courses.
### How to Make an Order?
**Making an order** is just a synonym of the **Purchasing Course(s).** So, if you decide to buy the course, click on the get now button and you will see the available methods to purchase the course:
After that, the course will be added to **the cart.** You can go there by clicking **Go to Cart** button:
There is an availability to add several courses to the cart:
Review your order and choose the preferable [**payment method**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods) then proceed with the payment:
After the successful payment, you will get the confirmation page with the order status:
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The user is automatically enrolled in the purchased course and can access the course materials through their dashboard.
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If you configured the **SMTP** settings accordingly, the user and admin receive an order confirmation [**via email.**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/masterstudy-lms-pro-addons/masterstudy-theme-manual-email-manager)
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### How to Check Orders?
Users can review their made orders on the Orders tab in their dashboard:
On this page, users can see the full list of their orders and detailed order info (ID, issue date, status, etc):
* **Order ID** - a unique code that represents your order. Students can use this code to refer to their order with the admin.
* **Date** - issue date of the order.
* **Payment method** - the way the student made the purchase.
* **Order Status** - the status of the order which indicates the course's accessibility to the student. There are 3 statuses:
* **Completed** - the order has been confirmed successfully by the system or admin. T**he student has full access to the course.**
* **Pending** - the order is awaiting moderation. Admin should check the payment and other details, then manually change the status to **Completed**. Cash (offline) payment methods and wire transfer orders will have pending status and online payment methods can have pending for some time. **The student doesn't have access to the course.**
* **Cancelled** - the order has been canceled by the system or admin. **The student doesn't have access to the course.**
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**WooCommerce** orders are also displayed here for students.
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## Orders Management as Admin
Administrators have complete control over order management, including checking the details of every order and managing transactions.
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This section covers the orders that have been made through [**payment methods**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods) of **MasterStudy LMS**. [WooCommerce orders](https://docs.stylemixthemes.com/masterstudy-theme-documentation/woocommerce) should be managed by the [**WooCommerce Orders tab**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/woocommerce/woocommerce-lms-integration#purchase-process). Courses that have been purchased **by membership subscriptions** also should be managed by the [**Paid Memberships Pro Orders tab.**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/additional-features/masterstudy-theme-manual-membership-system)
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### How to Check Orders?
Follow **WP Dashboard > MS LMS > Orders** to get the full list of orders on your platform:
### How to Update Order Status?
On the [**Orders tab**](#how-to-check-orders-1), **edit** the order that you want to modify:
On this page, you can also find the detailed order info. Change **order status** then click on the update button:
There are three types of order statuses:
* **Completed** - the order has been confirmed successfully by the system or admin. T**he student has full access to the course.**
* **Pending** - the order is awaiting moderation. Admin should check the payment and other details, then manually change the status to **Completed**. Cash (offline) payment methods and wire transfer orders will have pending status and online payment methods can have pending for some time. **The student doesn't have access to the course.**
* **Cancelled** - the order has been canceled by the system or admin. **The student doesn't have access to the course.**
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If [**email settings**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/masterstudy-lms-pro-addons/masterstudy-theme-manual-email-manager) have been set accordingly, the admin will receive each time **a new order is placed.**
For payment methods[ **Cash (offline payment)**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods#offline-payment) and [**Wire Transfer**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods#wire-transfer), the admin **should always manually change** the order status to **Completed** or **Cancelled** from **Pending** according to the payment status.
As for PayPal and Stripe, it is also recommended to check the received funds regularly and review the order statuses.
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