# Orders Managament

{% hint style="info" %}
After enabling the integration with WooCommerce, orders management **moves fully to WooCommerce > Orders**, and new orders will not be displayed in the **MS LMS > Orders**.
{% endhint %}

Let's first understand how the purchase process happens if WooCommerce is enabled.

## **Purchase Process**

{% stepper %}
{% step %}
On the Course page, click the **Get Course** button:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FT7LI6i9wAjK9hmaJAKNB%2Fimage.png?alt=media&#x26;token=b95d511c-abed-4445-80ee-5938d8418c61" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After selecting the payment option, the **Go to Cart** button will appear. Click on the button to proceed with the purchase:

{% hint style="info" %}
This step can be skipped. That is, after clicking on the Get Course button, the user will be immediately redirected to the Checkout page. To disable this step go to **MasterStudy LMS Settings > Course** tab and turn on the **Redirect to Checkout after adding to Cart** option.
{% endhint %}

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FdRIlLSpimJCNSwe8vZ3g%2Fimage.png?alt=media&#x26;token=1b6621c9-2f5b-43ad-bb0f-9c78defbd20d" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You will be transferred to the **Cart page** with the product info displayed. Also, here purchases can be deleted from the cart or applied coupon.  Click the Proceed To Checkout button to continue.

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FW5GlIRz46sVifd5h0734%2Fimage.png?alt=media&#x26;token=19892e21-8e55-4544-821b-eddd51c304b3" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
On the Checkout Page fill in the Billing details form, select the Payment Method, and click the Place Order button:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FZ9S4zBmqBtjYAdp35zuU%2Fimage.png?alt=media&#x26;token=6280e282-f916-478c-a2aa-76b80b974c33" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After ending the purchase process the purchase details will be displayed on the **Order Confirmation Page:**

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2F2jZRvsdqSQvEo1VDw6WP%2Fimage.png?alt=media&#x26;token=69adf52f-1895-4240-8896-b405ee18d68d" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
On this page, you can find the all info related to this order. Such as **items included in the order, the billing address,  payment method, Transaction ID (Order ID), Order Status, Order Creation Date,** and a **special button** to print the order details.&#x20;
{% endhint %}
{% endstep %}
{% endstepper %}

## WooCommerce Orders Management&#x20;

Admin can manage the Orders in the **WooCommerce > Order** section. All of the purchase requests will be displayed here.&#x20;

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FdVhlwm1RdOvRkgFDpHAw%2Fimage.png?alt=media&#x26;token=abd2791e-a146-47b5-aad6-81939cc9bff9" alt=""><figcaption></figcaption></figure>

If a student purchases some course(s), you will be notified with an email from **WooCommerce:**

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FYpghwbYEAfBY1yhmxvNi%2Fimage.png?alt=media&#x26;token=2f8e12f6-1a71-4352-9554-5b76c3e7c5d3" alt=""><figcaption></figcaption></figure>

After that, you have to check the Order Status by simply editing it:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FLo2HOrPdakK6Xiwv3xFL%2Fimage.png?alt=media&#x26;token=d23f30f3-6fef-417b-bf94-57095f632458" alt=""><figcaption></figcaption></figure>

On this page, you can get all of the related info about the order:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2F3gscp5aEfX0fW3Ds68dN%2Fimage.png?alt=media&#x26;token=910f4479-32f9-4afa-ae2b-2c9178cd30f3" alt=""><figcaption></figcaption></figure>

If everything is OK, you can change the order status to **Completed** and **Update** the order:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2F4JFbxQ7MCzcUnYc04wkR%2Fimage.png?alt=media&#x26;token=73a4ba52-7eaa-4312-946e-201c52d951d4" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Any other status than Completed **restricts** the user's access to the course.
{% endhint %}

The student can see the purchase history and status on their account page in the **My Orders** section:

<figure><img src="https://2021837383-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDO9V_qgvV5cQdw04iz%2Fuploads%2FAR7WReMhr2Kn0wDHSGoT%2Fimage.png?alt=media&#x26;token=834fadfd-3960-436b-83c0-1600ec4f6b05" alt=""><figcaption></figcaption></figure>

Detailed information about WooCommerce Order Management can be read in the WooCommerce documentation:

{% embed url="<https://woocommerce.com/document/managing-orders/>" %}
Reference to WooCommerce DOcumentation
{% endembed %}

{% hint style="success" %}
To check the reports on sales and engagement on your platform, you can use the [**advanced LMS Analytics** ](https://docs.stylemixthemes.com/masterstudy-lms/lms-analytics/)feature, which is available in the PRO PLUS version of the MasterStudy plugin.&#x20;

:star:[**Upgrade to Pro Plus**](https://r.freemius.com/3434/4723181/)
{% endhint %}

***

To learn how to manage orders with the [**native MasterStudy payments**](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods), check this manual:

{% content-ref url="../lms-settings/ecommerce/masterstudy-theme-manual-payment-methods" %}
[masterstudy-theme-manual-payment-methods](https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/ecommerce/masterstudy-theme-manual-payment-methods)
{% endcontent-ref %}
